Questions can lead us to important information. Normally, we ask friends, acquaintances, co-workers questions in loose conversations and without pretense. Without thinking, we just let the conversation flow in an interesting and if possible fun way, generating more and more … Read More
Willing to see the world from the top?
Insights to improve your performance in Customer Experience Management.
Who is good at guessing what might happen a week from now? Could you predict how your business will be in a year? We may not be so good at guessing, and also not want to be so vulnerable as … Read More