Get the right feedback

Let dissatisfied customers give you the insight you need to improve your performance.

Multichannel feedback

Understand your customers’ feedback and generate insights. No matter where they are, or how they want to be heard, Evertrend can facilitate the dialogue. Conduct surveys online, via text, by phone, and more. Use any data source, including other CRMs and ERPs.

Real-time data

Connect with your customers 24 hours a day, wherever they are, in any medium. Get reports as soon as they come in. Understand what’s happening now so you can take action. Robust capacity for analysis of long historical series.

Expert implementation

We can help you build scripts and design surveys to best reflect the needs of your entire organization. Our team will meet with you to discuss your needs and create a solution. Contact us any time.

Security and reliability

100% uptime with zero hours down in 2014. We offer SSL encryption, Level 1 PCI compliance, independent testing, HIPAA compliance and US–EU Safe Harbor compliance.

Mobile friendly

Get customers’ feedback and analyze results from from any device.

Multilingual access

Dashboards, surveys and reports are available in multiple languages.

Social media

Get key data directly from social media sources. You can also encourage satisfied customers to leave positive comments on social networks.

Integration

Connected systems mean higher volume and more reliable data and faster response times. Evertrend connects with most web services and that means real-time connections and secure and automated processes. Full traceability of information and enhanced security through encryption and SSL.

Learn how we can help you to be successful in your industry.
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