Get the right feedback
Let dissatisfied customers give you the insight you need to improve your performance.
Understand your customers’ feedback and generate insights. No matter where they are, or how they want to be heard, Evertrend can facilitate the dialogue. Conduct surveys online, via text, by phone, and more. Use any data source, including other CRMs and ERPs.
Connect with your customers 24 hours a day, wherever they are, in any medium. Get reports as soon as they come in. Understand what’s happening now so you can take action. Robust capacity for analysis of long historical series.
We can help you build scripts and design surveys to best reflect the needs of your entire organization. Our team will meet with you to discuss your needs and create a solution. Contact us any time.
Security and reliability
100% uptime with zero hours down in 2014. We offer SSL encryption, Level 1 PCI compliance, independent testing, HIPAA compliance and US–EU Safe Harbor compliance.
Get customers’ feedback and analyze results from from any device.
Dashboards, surveys and reports are available in multiple languages.
Get key data directly from social media sources. You can also encourage satisfied customers to leave positive comments on social networks.
Connected systems mean higher volume and more reliable data and faster response times. Evertrend connects with most web services and that means real-time connections and secure and automated processes. Full traceability of information and enhanced security through encryption and SSL.